# Twilio

To set up SMS Notification using the Twilio system you can follow the steps provided.

**Before starting this setup, you need to make sure you have registered a Twilio account and set up the SMS message that you want to send to your customers.**

## Twilio information collection

1\. Log in to your Twilio account

![](/files/-MMTK2KSgHjZvcSMQW60)

2\. In the Twilio dashboard you need to find information:

![](/files/-MMTKqbpSE8wvWrLImAS)

* **Account SID**
* **Auth token**
* **Twilio number ( If you do not have this information, you can get this Twilio number by clicking on the Get number button )**

**\*\*All three of this information you need to save for use in the next step.**

## Setup in Commerce

1\. Log in to your Commerce account

![](/files/lCN7aw3FznaFFoOAyya2)

2\. Click on the **Settings** tab

![](/files/VsK9zs6aZtUfKK1hcCiM)

3\. Click on the **SMS providers** tab

![](/files/-MMTLOzl1q8rbhucu31A)

4\. Click the **Activate** button on the Twilio tab

![](/files/-MMTLhT4Z3Z1PNbN38uP)

5\. Enter all three pieces of information that you have saved in the space provided. **(For the Prefix column you can leave it blank). You also need to make sure you have clicked Enable Twilio (Make sure it is blue).**

![](/files/-MMTM4r9lIOQP8B7beZK)

6\. Once done you can click **Save**

![](/files/-MMTM9kIP0PYPn-xDdrl)

Once done you can try to make a purchase on your website and see the results for yourself.


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