# Pos Malaysia

{% hint style="success" %}
This function is available for **Premium** and **Ultimate** plans only.
{% endhint %}

For information, in order to set this integration, you need to have:

* Application Code
* Account No
* Secret ID
* Username

{% hint style="warning" %}
**You can get all the above information by contacting your Pos Malaysia sales/account manager.**
{% endhint %}

Once you have all the information required for the integration, you can follow the steps below to set it up in your Shoppego account.

1. Log in to your Shoppego account.

<figure><img src="/files/lCN7aw3FznaFFoOAyya2" alt=""><figcaption></figcaption></figure>

2. Click on **Settings**

<figure><img src="/files/VsK9zs6aZtUfKK1hcCiM" alt=""><figcaption></figcaption></figure>

3. Click on **Shipping provider**

<figure><img src="/files/ThCju4I3mPEWcQyXkxKW" alt=""><figcaption></figcaption></figure>

4. Click **Edit/Activate** on the shipping provider **Pos Malaysia**

<figure><img src="/files/0rCzchYgMPKA03HVnfUW" alt=""><figcaption></figcaption></figure>

5. Then, you can enter all the information in the available space and click **Save**.

<table><thead><tr><th width="193">Field</th><th>Description</th></tr></thead><tbody><tr><td><strong>Application Code</strong></td><td>You can enter the <strong>Application Code</strong> that you have obtained from your Pos Malaysia sales/account manager.</td></tr><tr><td><strong>Account No</strong></td><td>You can enter the <strong>Account No</strong> that you have obtained from your Pos Malaysia sales/account manager.</td></tr><tr><td><strong>Secret ID</strong></td><td>You can enter the <strong>Secret ID</strong> that you have obtained from your Pos Malaysia sales/account manager.</td></tr><tr><td><strong>Username</strong></td><td>You can enter the <strong>Username</strong> that you have obtained from your Pos Malaysia sales/account manager.</td></tr><tr><td><strong>Enable content</strong></td><td>You can activate this toggle to make sure the product details purchased by the customer are on the AWB order.</td></tr><tr><td><strong>Enable Pos Malaysia</strong></td><td>You need to activate this toggle to make sure you can use this Pos Malaysia shipping provider.</td></tr></tbody></table>

<figure><img src="/files/V1v92BnK0FAOR6yW8RcU" alt=""><figcaption></figcaption></figure>

6. After you fill up all the fields that are required for your Pos Malaysia shipping provider integration and submit, it means you can now use Pos Malaysia to process the shipment of your order.

<figure><img src="/files/vpsH2ucyweqSAzdn4Tfd" alt=""><figcaption></figcaption></figure>

## How to Fulfill an Order

Tutorial on how to manage orders to generate an Airway Bill on the Pos Malaysia platform without logging in and only using the Shoppego platform.

1. Log in to the **Commerce Dashboard** -> **Orders** in the left panel.

![](/files/lasUUilnpBxcaM16QKJd)

2. Select and **click on the order you want to send using Pos Malaysia** and the display will appear as below. Click the **Arrange shipment** button.

![](/files/8iFJZK2k86EUe0IDT4eN)

3. Click the blue **Create Shipment** button in the right corner.

![](/files/Q20cobeJSMXU7EOnh1kh)

4\. Next a popup will appear, you can click on **Select Shipment Provider** and choose **Pos Malaysia**. Then click on **Choose Services** and click on any courier service you want to use. The price has been determined according to the address on the order.

![](/files/1dJw7w1TtD2apP18p2ah)

5\. Next click on the method and select **Dropoff** or **Pickup**.

{% hint style="info" %}
**Method** :&#x20;

* **Dropoff -** You yourself will go to the nearest post office and send the goods.&#x20;
* **Pickup** - The courier will send a vehicle to pick up the items that have been ordered at the address that has been specified in your Location setting.
  {% endhint %}

![](/files/pXb5qf0Rk86RUCImIj9z)

{% hint style="success" %}
Usually, the **Pickup** Method will be chosen to make it easier for the sellers.
{% endhint %}

6. When the **Pickup Method** is selected, a **schedule** will be displayed for the pick-up date selection by the courier. Click on the date you want and then click the **Submit** button. Refer to the picture below.

<figure><img src="/files/W966vWYaMknk76FqhHYM" alt=""><figcaption></figcaption></figure>

7. After clicking the **Submit** button, your order will automatically get a tracking number as shown in the picture below.

{% hint style="info" %}
**An Airwaybill (AWB)** against this order has already been **automatically generated** and you only **need to print this AWB**.
{% endhint %}

<figure><img src="/files/7sHL4BeiT9E65oT8vEXm" alt=""><figcaption></figcaption></figure>

Once the **Add Shipment** process is done, check in the Pos Malaysia Dashboard to make sure the information displayed is the same.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.shoppego.com/en/settings/shipping-providers/pos-malaysia.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.