# Shinjiru

There are 3 parts to doing this setting:

* **Part 1**: Get the value for the CNAME record
* **Part 2**: Setting up in Shinjiru
* **Part 3**: Setting up in Shoppego

{% hint style="warning" %}
Make sure **your domain has been purchased and is ready to use for setup**. If you **purchased a ".com" domain, you can continue with this tutorial**.
{% endhint %}

If the **domain is Malaysian** such as "**.my, .com.my, .net.my**" you need to set these DNS records in your own **MYNIC** account or you can contact your **domain provider** to set them.

**Starting February 26, 2026, every Shoppego user only needs to do a CNAME record and every store/website will have the same CNAME record value/setting.**

## **Part 1**: Get the value for the CNAME record

1\. You can log in to the Shoppego dashboard

![](/files/lCN7aw3FznaFFoOAyya2)

2\. Click on **Settings**

![](/files/VsK9zs6aZtUfKK1hcCiM)

3\. Click on **Custom domain**

![](/files/77sXwFM14M7Ek2MZcs6h)

4\. Click on **Add existing domain**

![](/files/0825t9R6BEsAXRrv5UZn)

5\. Later, you will be able to see a display that has a **value for your CNAME record**.

{% hint style="info" %}
**CNAME designation in the domain provider.**\
1: If the **CNAME value** is **@**, enter **your domain name** or "**@**" in the **CNAME field** in the domain provider.
{% endhint %}

![](/files/ewURFbN3hwGkPB6KWkmL)

{% hint style="info" %}
You need to **save the Value** for the **CNAME record** for you to enter in your domain's **DNS record in the domain provider's** system later.
{% endhint %}

## **Part 2**: Setting up in Shinjiru

1\. Log into your Shinjiru account and click on **Domain** -> **Manage DNS**

<figure><img src="/files/PH5Vxd4M4X89rPXMJXqx" alt=""><figcaption></figcaption></figure>

2\. In the **Manage DNS** page, click the **Add record**.

<figure><img src="/files/9S6zRlCJZe31rl2dp9EB" alt=""><figcaption></figcaption></figure>

3. A screen will appear for you to set up the **CNAME Record** in this section.

<figure><img src="/files/vZKVwsRYX0ofGJw6hzfe" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**If your domain provider cannot set a CNAME record for the host to the main domain or @, you can transfer DNS management to the Cloudflare system. You can refer to this link for an example of setting:** [**https://docs.shoppego.com/ms/settings/custom-domain/cloudflare**](https://docs.shoppego.com/ms/settings/custom-domain/cloudflare)
{% endhint %}

### 1 : Setting Up CNAME Records

1. Setting CNAME Records:&#x20;
   * **Type** : **CNAME**
   * **Name** : **@** or your own domain name
   * **TTL** : **Default**
   * **CNAME** : **shops.shoppego.my**
2. Setting CNAME Record www (optional):
   * **Type** : **CNAME**
   * **Name** : **www**
   * **TTL** : **Default**
   * **CNAME** : **shops.shoppego.my**

The process for a domain to be ready to be included on your website takes approximately **12 - 48 hours**.

{% hint style="info" %}
If you **experience any issues** setting up this DNS record, you can **contact the domain provider** to help you set it up.
{% endhint %}

## Additional Information

To ensure that your DNS is directed to Shoppego, you can [Check your DNS Here ](https://www.whatsmydns.net/)and make sure the **DNS displayed is the one you have set**.

To check your DNS:

1. You can click this link: [Check your DNS Here](https://www.whatsmydns.net/) or <https://www.whatsmydns.net/>

{% hint style="info" %}
You can **enter your domain name** (**with www** and **without www**) in the space provided. Make sure you have made the changes to the CNAME record check.
{% endhint %}

<figure><img src="/files/CrQgoaGRS5ABXprQaxE5" alt=""><figcaption></figcaption></figure>

## Propagation period

You only need to wait for a <mark style="color:red;">**period of 48 hours**</mark> for the setting to be read and your domain can be used before you make a Custom domain setting in Shoppego.&#x20;

The shortest time your domain can **be used is within 1 hour**. If not, you need to <mark style="color:red;">**wait for a period of 48 hours to 72 hours.**</mark> You can check the status of your domain propagation through the link we provided (<https://www.whatsmydns.net/>)

## Part 3: Setting up in Shoppego

1. On the Shoppego Dashboard, you can click **Settings (1)** and scroll down to **Custom Domain (2)**.

<figure><img src="/files/AzF4kys3LWOBaSYI3mZj" alt=""><figcaption></figcaption></figure>

2. After that, press **Add Existing Domain**.

<figure><img src="/files/NfXmp5IicyVtewuJQs0q" alt=""><figcaption></figcaption></figure>

3. **Enter the domain name&#x20;**<mark style="color:red;">**without**</mark>**&#x20;www** that you purchased earlier.

<figure><img src="/files/UPhvCF3QjYfSJPKdK5dJ" alt=""><figcaption></figcaption></figure>

4. When you have successfully entered your domain, the display will change as below:

{% hint style="info" %}
\*\*<mark style="color:red;">**Note**</mark>: If there are **no issues**, the team will take **5-10 minutes to activate your domain**. If your domain still isn't activated within this timeframe, please contact our team.
{% endhint %}

<figure><img src="/files/OxA9xwgku7giuleysijh" alt=""><figcaption></figcaption></figure>

5. If your **Custom Domain** is **ready** and **can be used**, an example display like the following will appear.&#x20;

{% hint style="success" %}
The words "**Connected**" and "**SSL activated**" will turn <mark style="color:green;">**green**</mark>. This condition will only occur if all the **settings that have been made are correct.**&#x20;
{% endhint %}

<figure><img src="/files/X85NI3O093W3eevMgOSb" alt=""><figcaption></figcaption></figure>

For a more stable DNS management system, we encourage our users to use Cloudflare. For an example of the setting, please refer to this link:

{% content-ref url="/pages/Gn0pDMV7PHMzCgSywDCJ" %}
[Cloudflare](/en/settings/custom-domain/cloudflare.md)
{% endcontent-ref %}

If you are already using the Nameserver from Cloudflare, you can refer to the example settings at this link for changing the Nameserver:

{% content-ref url="/pages/dn66NhspMVFyAqAYitbw" %}
[Changing Nameserver](/en/settings/custom-domain/shinjiru/changing-nameserver.md)
{% endcontent-ref %}


---

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