# Reviews

For each order whose status has been set to Completed, the customer will receive an email for them to review their purchase.

{% hint style="info" %}
**Make sure you have activated the review notification so that the system can send the email to your customer.** [**You can check that setting on your Store/website Notifications settings**](/en/settings/notifications.md)**.**
{% endhint %}

After the review is sent by the customer, you will be able to see the review on this page.

To display the review on the product's own page, you can follow the steps below:

1. Log in to your Shoppego account

![](/files/lCN7aw3FznaFFoOAyya2)

2\. Click on **Customers**.

![](/files/3jP4ULEbCnwUkjETyy1R)

3. Click on **Reviews**

<figure><img src="/files/SogdgJyzulQ7UuS1gMYp" alt=""><figcaption></figcaption></figure>

4. Click on the review you want to display/undisplay

<figure><img src="/files/VmWK32MMg5lAzPGiNnXw" alt=""><figcaption></figcaption></figure>

5. Then, you will be taken to the page below.\
   \
   If you **want to display** this review on the product page, you need to **click Approve**. Meanwhile, if you want **to undisplay** the review from the product page, you need to **click Disapprove**.\
   \
   By default, the system will set every review sent by the customer as Disapprove.\
   \
   To **remove the review** from the website/store, you can **click Delete**.

<figure><img src="/files/xfwrEDGrEhFtdj9STchE" alt=""><figcaption></figcaption></figure>

Once you're done making the settings you want and you've approved the review sent by the customer. You need to set it in Customize themes to display the review.

<figure><img src="/files/2u9KnqF54J2HhCLZ2ONB" alt=""><figcaption></figcaption></figure>

## Settings at Customize themes

1. From the Shoppego dashboard

<figure><img src="/files/lCN7aw3FznaFFoOAyya2" alt=""><figcaption></figcaption></figure>

2. Click on **Online store**

<figure><img src="/files/keUJfqCVf9Am4GjjKCHx" alt=""><figcaption></figcaption></figure>

3. Click on **Customize**

<figure><img src="/files/CX8Je5Sq4kObfS4VfNKn" alt=""><figcaption></figcaption></figure>

4. You can click on the **Product/Product settings tab** and tick **Yes** on the **Product reviews** setting

<figure><img src="/files/QqbduN9VOXwT92ihjDjC" alt=""><figcaption></figcaption></figure>

5. When finished click **Save**

<figure><img src="/files/4EymN11jt82iXZTgmTAL" alt=""><figcaption></figcaption></figure>

Now you can see the review display in the product page itself.

<figure><img src="/files/aZAVy2wG277EIRkvBMXf" alt=""><figcaption></figcaption></figure>

## Additional Information

* For information, the color display of the review star will depend on the color setting you set on the Buy now Button or the Primary color of your website/store.
* The system will also only display your 5 most recent reviews on the product page.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.shoppego.com/en/customers/reviews.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.